SiriusXM is sued by New York for its deliberately 'frustrating process' to cancel subscriptions including an 11.5 minute average wait on the phone

The suit says the radio service makes customers wait in an automated system for agents who are trained to avoid accepting a request to cancel service.

  Business   Dec 20, 2023   0   52  Add to Reading List
SiriusXM is sued by New York for its deliberately 'frustrating process' to cancel subscriptions including an 11.5 minute average wait on the phone

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The suit says the radio service makes customers wait in an automated system for agents who are trained to avoid accepting a request to cancel service. Read More
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