Laboratory Customer Service Representative at Demyhealth Clinic and Genomic Medicine

Laboratory Customer Service Representative at Demyhealth Clinic and Genomic Medicine 

• Location: Lagos
• Job Type: Full-time
• Deadline: 22nd October 2024

About Demyhealth Clinic and Genomic Medicine

DemyHealth Clinic & Genomic Medicine is the pioneering Genomic medicine service in Nigeria in partnership with a UK-based ISO certified bioscience laboratory in delivering over 5000 tests in Nigeria, including tests not currently offered by any lab in Nigeria.

Administrative Duties

• Act as the front-line customer service support for incoming calls from customers, clients, and doctors/centers for lab results.
• Coordinate courier services and Maintain professional and courteous behavior to ensure customer satisfaction.
•  Provide other registration/clerical, and billing support as required.
• Ensure proper housekeeping.
• Perform all duties and responsibilities with understanding and respect for the patient’s rights
• Perform other related duties as required.

Education, Qualifications & Experience

• B.Sc./HND in Biological Sciences
• Previous Experience 2 – 4 years post-graduation experience

Knowledge, Skills, and Abilities

• Excellent communication and interpersonal skills.
• Excellent computer skills
• Excellent organizational skills to manage multiple tasks promptly.
• Proficient use of clinical laboratory information systems.

How to Apply 

Interested and qualified candidates should forward their CV to: hr@demyhealth.com using the position and location as subject of email.