Telecom Subscribers’ Compensation For Poor Service Will Start In April – NCC
The Nigerian Communications Commission (NCC) has announced that its new directive requiring telecom operators to compensate subscribers for poor service quality will begin this month. In a detailed FAQ released on Tuesday, the commission explained that the policy applies only to Mobile Network Operators that fail to meet the required Key Performance Indicators (KPIs) for […]
The Nigerian Communications Commission (NCC) has announced that its new directive requiring telecom operators to compensate subscribers for poor service quality will begin this month. In a detailed FAQ released on Tuesday, the commission explained that the policy applies only to Mobile Network Operators that fail to meet the required Key Performance Indicators (KPIs) for […]