Retailers are reversing generous returns policies which cost a staggering $817 billion last year–but consumers still expect easy returns as they plan their holiday shopping

Some 38% of shoppers are relying on returns as part of their shopping strategy by purchasing more gifts than they need with the plan to return later.

  Business   Nov 17, 2023   0   90  Add to Reading List
Retailers are reversing generous returns policies which cost a staggering $817 billion last year–but consumers still expect easy returns as they plan their holiday shopping


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Some 38% of shoppers are relying on returns as part of their shopping strategy by purchasing more gifts than they need with the plan to return later. Read More
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