KRA Announces 4-Hour Service Downtime Affecting iTax System

The Kenya Times ~ Trending, Breaking News and Videos

KRA Announces 4-Hour Service Downtime Affecting iTax System

The Kenya Revenue Authority (KRA) has announced that its domestic tax system will undergo maintenance on Friday, December 5.

According to a public notice issued by the authority, the exercise will begin at 8 pm and end at 12:00 am, lasting 4 hours.

During this period, the iTax platform will be inaccessible to all users.

KRA Announces 8-Hour Scheduled Maintenance for iTax

KRA has advised stakeholders to plan their operations accordingly, as the system will remain temporarily unavailable throughout the maintenance window.

The taxman apologised for any inconvenience this maintenance may cause.

“Please be advised that there will be a scheduled maintenance of iTax from Friday, December 5, 2025, 8:00 PM to Saturday, December 6, 2025, 12:00 AM,” read the notice.

“Any inconvenience caused is highly regretted.”

The iTax system is a digital platform for tax registration, filing, and payment. It serves individuals, businesses, and tax agents in managing their tax obligations across Kenya.

How iTax Works

The iTax system, developed by the Kenya Revenue Authority, was implemented in 2014 to modernize tax administration, improve compliance, and reduce manual paperwork.

It enables taxpayers to register for a Personal Identification Number (PIN), file tax returns, make payments, and obtain tax compliance certificates electronically.

Through iTax, users log in using their KRA PIN and password to access services such as income tax, VAT, PAYE, and excise duty.

Payments are made via banks or mobile money using a generated payment registration number (PRN).

Also Read: How to Apply for KRA Tax Amnesty on iTax

The system automatically validates taxpayer data, calculates liabilities, and issues digital receipts.

It also helps KRA to monitor filings and enforce compliance in real time.

By digitizing tax processes, iTax has enhanced transparency, reduced service delays, and strengthened efficiency in Kenya’s revenue collection framework.

KRA Announces Changes to Tax Compliance Certificate Application Process

Earlier, the Kenya Revenue Authority (KRA) announced new enhancements to the Tax Compliance Certificate (TCC) application process.

In a statement issued on October 24, KRA announced that the enhanced process will now include compliance with eTIMS/TIMS for non-individual entities and individuals earning income from sources other than employment.

Also Read: KRA Launches New System to Help Reduce Queues and Ease Border Clearance

“The Kenya Revenue Authority (KRA) wishes to inform the public that the Tax Compliance Certificate (TCC) application process has been enhanced to incorporate compliance with eTIMS/TIMS for non-individual entities and for individuals earning income other than from employment,” read part of the statement.

Under the new guidelines, taxpayers seeking TCC must file all applicable tax returns and make payments on or before their due dates.

They are also required to settle any outstanding tax liabilities or obtain an approved payment plan to continue accessing the self-service TCC application portal.

The Authority further stated that applicants must be VAT compliant, including those listed under the VAT Special Table category.

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This post KRA Announces 4-Hour Service Downtime Affecting iTax System first appeared on The Kenya Times ~ Trending, Breaking News and Videos and is written by Daisy Moraa