How MTN is Fostering a Supportive Workplace and Empowering Its People

In today’s world, building an inclusive workplace where people feel valued and respected has become a necessity.  Inclusion within the workplace plays a pivotal role in enhancing productivity among employees, promoting innovation and boosting employee morale.

The leadership of organizations needs to take significant steps that promote inclusion and make an impact in the lives of those who are collectively driving the company’s vision.

Recently, MTN Group published its inaugural People Report. The first-of-its-kind report showcases a diverse workplace with employees that cut across different generations, genders, ethnicities and backgrounds. It also captures a work environment where employees are valued and encouraged to thrive.

Here are some notable insights on the company culture and initiatives at MTN:

1. Gender Equality: At the helm of affairs at MTN Nigeria are ambitious and driven women who have significantly contributed to the company’s success.  MTN Nigeria has aligned itself with the group’s vision to have a gender-equal workforce by 2030. The company has created initiatives focused on the empowerment of women. The ICT firm’s commitment to this vision has not gone unnoticed, as it received the 2023 Women Empowerment and Leadership Award of the International Finance Corporation and Nigeria Exchange Group.

2. Physical and Mental Wellness Initiatives for Employees: MTN has created initiatives and systems to cater to the physical needs of its employees. This includes a well-equipped gym, a top-tier canteen, as well as a gamification programme. Beyond physical wellness, the company has also established an Employee Assistance Programme (EAP), designed to provide mental health support to its staff.

3. Family-friendly Policies: MTNers are entitled to maternity and paternity leave with benefits, as well as career breaks in certain circumstances. The company also has an on-site creche where employees’ children can be cared for, while they go about their daily activities.

4. Career Development Programmes: The People Report reveals MTN’s commitment to the professional growth of its employees. The company offers various talent development programs, including leadership development initiatives and self-development opportunities.

By creating an inclusive and supportive workplace, organizations like MTN can unleash the maximum potential of their employees leading to efficiency and overall success. When people feel valued and empowered, they are more likely to be committed to the company’s success.