Grand Hajj Symposium Opens in Jeddah to Explore AI and Future Pilgrim Services

The 50th Grand Hajj Symposium officially opened in Jeddah under the patronage of Tawfiq Al-Rabiah, bringing together scholars, academics, and Islamic thinkers from around the world to discuss the future of Hajj services and the growing role of artificial intelligence and advanced technologies in enhancing the pilgrim experience.

Smart Technology for Crowd Management

During his speech, Al-Rabiah emphasized that Saudi Arabia has developed a globally advanced model for crowd management using technology and smart solutions, reaffirming the Kingdom’s commitment to providing pilgrims with the highest standards of care and service.

Representing Sheikh Saleh Al-Fawzan, Secretary-General of the Council of Senior Scholars Fahd Al-Majed stated that the directives of King Salman bin Abdulaziz and Crown Prince Mohammed bin Salman have enabled pilgrims to perform their rituals in comfort and tranquility.

AI and Digital Innovation in Hajj Services

The symposium featured scientific sessions discussing:

• AI-driven Hajj services.
• Operational efficiency through data and technology.
• Pilgrim awareness and guidance programs.
• The future of digital transformation during Hajj.

Experts also explored how innovation and advanced technologies can improve crowd management, mobility, safety, and overall service quality for pilgrims.

Advanced Healthcare Systems for Pilgrims

During a healthcare-focused session, Assistant Minister of Health Mohammed Al-Abdulaali highlighted the Kingdom’s ongoing efforts to strengthen healthcare readiness and preventive systems during Hajj.

He stressed that health preparedness has become a key pillar in Saudi Arabia’s strategy to provide a safer and more efficient pilgrimage experience.

Global Platform for Hajj Development

Deputy Minister of Hajj and Umrah Abdul Fattah Mashat described the symposium as an international intellectual platform that brings together experts and specialists to support Hajj operations and exchange best practices for managing large-scale pilgrim gatherings.