Cvent vs vFairs: Which Event Management Software Is Best?

Finding the best event management software can take many resources. With multiple options to choose from, they must be carefully assessed on how well they align with your company’s requirements. 

To make things easier, we advise focusing on fewer event management software brands and comparing them based on certain criteria. This article will help you choose between Cvent, vFairs, and Eventtia by examining their platforms. 

What is Cvent

Founded in 1999, Cvent is a globally recognized event management software provider, which went public through an IPO twice, the second time being in 2021. 

Cvent provides complete event management software and venue-sourcing solutions to different client types. With a staff of thousands, Cvent has solidified its position as an industry leader. 

What is vFairs

vFairs was founded in 2012, emerging as a solution to the growing demand for virtual event solutions. Recognizing the potential of virtual events to provide cost-effective and scalable alternatives to traditional in-person events, the founders developed vFairs to offer a comprehensive platform for hosting virtual events of various types and sizes. 

Since its beginning, vFairs has continued to evolve and expand its products, also developing solutions for in-person and hybrid events. 

What is Eventtia

Eventtia is a global technology enterprise focused on developing highly advanced event management SaaS solutions for consumer and high-end brands. Established in 2014, Eventtia has consistently led in innovation, providing all-in-one event management solutions and API services. These solutions help digitize, centralize, and scale large-scale events for internationally recognized brands.

To this point, Eventtia has successfully supported over 30,000 events with millions of attendees worldwide. Renowed brands, including the Pierre Fabre group, NAOS Bioderma, the Pernod Ricard group, Dior, Toyota, and BMW have developed strategic collaborations with Eventtia. They actively deploy Eventtia’s premier solutions to optimize and scale their event strategies.

Cvent vs vFairs: What Are the Differences

Disclaimer: The comparison between the event management software providers is based on information from their websites and reviews on Capterra and G2. We advise you to do your own research before choosing the event management software that best fits your needs.

Both Cvent and vFairs offer tools for organizing and hosting events, but they are different in some ways. To choose between them, consider these important questions:

• What features do you need for planning your events, and can the software be adjusted to meet your specific needs?
• Based on the size and type of your events, which advanced features and services would be helpful?
• Do you need to integrate the event planning process into your current IT infrastructure?
• What’s the customer support level needed for your events?
• Which software provides more value for the price, and what are your budget limits?

Your answers to these questions and our analysis will guide you in selecting the software that fits your needs best.

Cvent vs vFairs: Features

Cvent provides a wide range of features for managing different types of events. Here are some of them: 

• Venue management
• Online registration
• Content management
• Exhibitor management
• Appointments
• Mobile event app
• On-site check-in
• Lead capture
• Event budgeting
• Data and reporting
• Attendee engagement
• Engagement scoring

On the other hand, vFairs provides an extensive suite of features and services for event organizers, including:

• Event registration
• Event ticketing
• Badge printing and check-in
• Networking 
• Sponsorships
• Event marketing
• Mobile event app
• Lead capture
• Virtual environment
• Virtual exhibit hall
• Webinars 
• Event Gamification

Both Cvent and vFairs provide robust solutions tailored for event management. However, Cvent offers a broader range of features, with a particular emphasis on venue and hotel management. At the same time, vFairs has developed powerful features for hosting virtual events. 

It’s worth noting that while many tech companies offer digital tools for B2B event management, only a few focus on creating software for consumer and luxury retail events.

With more than ten years of creating event planning tools and platforms for retail brands, Eventtia stands out for its dedication to the unique needs of consumer and luxury retail events.

Eventtia focuses on innovation and personalized solutions, making it a strong partner for big international companies, particularly those in retail.

Eventtia has one of the most adaptable event management platforms on the market. It includes a back-office web portal for event organizers and various web and mobile interfaces for those attending the events.

Main solutions include:

• Online and on-site registration
• Ticketing and online payments
• Event marketing (event websites and pages, emails, and SMS communications)
• Event Calendar
• On-site check-in (available on iOS and Android stores)
• Event mobile app (Web app)
• Attendee engagement and event surveys
• Data and analytics

Apart from these features, Eventtia also provides advanced options for online and mixed-format events and networking and matching tools for attendees.

Eventtia’s platform can be highly personalized in terms of UX/UI, allowing brands to express their identity and improve the experience for attendees.

According to Footlight International representatives, “Eventtia is a well-rounded tool that helps event organizers, attendees, and sponsors maximize their event experience. As an organizer, you can manage all aspects before, during and after your event. This includes ticket sales, website development, sponsor management, B2B networking, surveys and many more functions.”

Cvent vs vFairs: Enterprise-level Features and Services

Looking beyond basic functions, it’s essential for organizations planning big and complex events to check for enterprise solutions. These features aim to handle the detailed requirements of big events and meet the special needs of large companies.

Cvent provides enterprise features such as:

• All user logins
• Additional branding control
• Additional video and asset storage
• API access
• Budget management
• Multi-factor authentication (MFA)
• Resource management
• Single sign-on (SSO)
• Task management

On the other hand, vFairs features for enterprise-level clients include:

• Custom Integrations
• Custom Features
• White-glove services
• Platform Premium Support 

Both Cvent and vFairs offer dedicated enterprise-level features. However, Cvent is also providing features specifically designed for user logins and branding control. 

Taking an extra step, Eventtia focuses on building long-lasting relationships with its large business clients. By offering strategic advice and engaging in joint software development agreements, Eventtia helps its clients develop and adapt optimal event planning solutions.

Eventtia is known for providing highly advanced services valued by international companies and retail brands, including the Richemont and Pierre Fabre groups.

Among the specialized features for large businesses are Single Sign-on, white labeling, unlimited API calls, audit logs, bespoke event portals, access based on roles, data lake hosting, and robust Service Level Agreements.

Cvent vs vFairs: API Integrations

Robust event management software provides integration with external IT infrastructure. API integrations are key to connecting the event planning platform with other tools such as CRM systems, marketing software, and communication solutions.

Cvent provides a Developers Hub that enables clients to easily integrate its event management solutions with their existing IT infrastructure. Additionally, Cvent offers connectivity with the automation tool Zapier, facilitating event organizers to link Cvent with applications such as Gmail, Google Calendar, Trello, and Slack.

vFairs integrates with AI-powered tools. Organizers can use them to automate personalized attendee communication, offer immediate support, and collect relevant data.

Also, vFairs offers multiple integrations through Zapier. Organizers can integrate vFairs with HubSpot, Market, Salesforce, PayPal, Stripe, Zoom, WebEx, Restream, and more. 

Although Cvent and vFairs offer almost the same capabilities in terms of API and integrations, vFairs is different by offering access to AI-powered options for marketing and event planning. 

If you’re searching for an alternative to the Cvent or vFairs integrations, you can try Eventtia’s API services. Eventtia enables some of the world’s largest corporations with unparalleled security and scalability through powerful open API services.

For example, the Pernod Ricard group has opted to build its global events and hospitality platform using Eventtia API. This choice provides a robust ecosystem of integrations, plugins, and extensions, enhancing various aspects of events.

For more details, explore Pernod Ricard’s case study.

In addition to providing unlimited integrations through Zapier, Eventtia also supports third-party integrations with streaming platforms (Zoom), customer relationship management platforms (Salesforce), and online payment platforms (PayPal, Stripe), expanding its capabilities.

Cvent vs vFairs: Pricing Model

When exploring different event management platforms, one step is assessing the value for the price. Understanding the cost through a transparent pricing model is key to identifying a provider that fits your needs.

While Cvent does not display its pricing details openly on its website, it offers tailored pricing options for professionals and enterprises. The price for each package varies based on the required products, the amount of registrations, access to advanced features, and the unique requirements of your organization.

On the other hand, vFairs employs a tiered pricing model, offering annual plans, such as Basic License, Premium License, and Enterprise License. Apart from that, organizers can purchase vFairs per event or solution (registration and ticketing, check-in and badging, mobile event app, and more).

During your research, you’ll notice that most event software providers have a different approach to structuring their pricing. For example, Eventtia takes an open approach by displaying the pricing model on its website, offering two options, each granting access to the all-in-one event management platform for 12 months: 

• Subscription for three users, with limited attendees, and a decreasing unit price as the number increases.
• License-based pricing per user, with an unlimited number of attendees.

Moreover, clients often use Eventtia’s premium modules and enterprise-level features and services, such as white-labeling, custom URLs, extended API use, and more.

Cvent vs vFairs: Customer Support

The quality of customer service is crucial in selecting top event management platforms. A responsive and helpful customer service team contributes to a seamless event planning process.

Cvent offers assistance via its community platform, where event organizers can ask for help. Users can post questions to receive advice from peers or look at existing or previous inquiries for answers.

Additionally, event organizers have access to the Knowledge Base, which contains instructional articles, frequently asked questions, videos, and more. For personal support, customers can reach out to Cvent through telephone support or by submitting a ticket for further help.

On the other hand, vFairs offers the following customer support services:

• Onboarding backed by trained program managers,
• Pro-event support and setup
• Live event support
• Post-event support
• 24/7 support
• Extensive knowledge base for different types of users

Finally, those looking for highly personalized and responsive customer service will find it noteworthy that Eventtia’s customer success team typically answers client inquiries within an average of 7 minutes. 

According to ‌Bluesign’s communication manager, “Eventtia’s teams are always available and pleasant. It’s a pleasure to work with them.”

Should You Consider Other Options?

Cvent and vFairs each offer unique advantages, and the best choice varies based on your organization’s specific needs. It’s important to conduct detailed research and consider what you require before making a selection.

If neither Cvent nor vFairs meets your expectations, Eventtia presents a robust alternative.

Eventtia not only tackles logistical issues but also serves as an events strategy partner. Through its software solutions and know-how, Eventtia assists worldwide corporations in creating strong planning systems and overcoming significant operational challenges.

For those interested in learning more, we encourage booking a demo today to see how Eventtia can improve your event attendees’ experiences and boost your event team’s performance.

Key takeaways

• This article explores the characteristics of the event management software providers Cvent, vFairs, and Eventtia.
• When evaluating event software providers, we considered factors such as event planning features, solutions for large organizations, API integrations, customer service quality, and pricing structures.
• Cvent excels in detailed planning features, particularly in managing venues and hotels, whereas vFairs offers a varied range of services for virtual events.
• All three, Cvent, vFairs, and Eventtia, include capabilities suitable for large enterprises, with Eventtia noted for its strong, ongoing partnership approach.
• In terms of API integrations, both Cvent and vFairs offer system integrations. Eventtia stands out for offering a highly secure, scalable, and efficient open-API environment.
• Cvent customizes its pricing based on individual client needs, while vFairs uses a tiered pricing strategy. Eventtia provides clear, straightforward pricing options on its website, including subscription and per-user licensing.
• Cvent focuses on community-based support, an extensive knowledge base, and training, whereas vFairs emphasizes personalized onboarding and continuous support. Eventtia distinguishes itself by offering consulting and software co-development services.