Customer Service Week 2025: Brands tested in the court of public opinion

In Nigeria, customer service often exists in the shadows. It is talked about in boardrooms, promised in campaigns, yet too often forgotten in the queues at banks or the endless hours waiting for call-centre agents to pick up. That is why Customer Service Week matters. It strips brands bare and forces one question: who is […] The post Customer Service Week 2025: Brands tested in the court of public opinion appeared first on Marketing Edge Magazine.

  Business   Oct 9, 2025   0   7  Add to Reading List
Customer Service Week 2025: Brands tested in the court of public opinion

In Nigeria, customer service often exists in the shadows. It is talked about in boardrooms, promised in campaigns, yet too often forgotten in the queues at banks or the endless hours waiting for call-centre agents to pick up. That is why Customer Service Week matters. It strips brands bare and forces one question: who is […]

The post Customer Service Week 2025: Brands tested in the court of public opinion appeared first on Marketing Edge Magazine.

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