Pype AI, an Indian startup building AI voice agents for hospitals, raises $1.2 million in funding

Pype AI, a Bengaluru-based healthtech startup building AI voice agents for hospitals and clinics, has raised $1.2 million in its pre-seed funding round led by Kalaari Capital. Wyser Capital and Tenity also participated in the round.

The startup plans to use the funds to speed up the development of its research-backed healthcare communication platform and push its expansion into the US market.

Pype AI was founded in 2024 by Dhruv Mehra and Ashish Tripathy to address the long-standing gap in patient communication systems used by medical facilities.

Pype AI develops speciality-trained voice AI agents that act as the first point of contact for patients. These agents handle appointment scheduling, follow-up reminders, treatment preparation guidance and 24/7 support. Hospitals can deploy these systems quickly, allowing them to go live in days instead of long integration cycles.

The startup said its agents are trained on rich medical conversational datasets to deliver reliable triaging, high-fidelity responses and empathetic voice interactions. It also created Whispey, an open-source observability platform with more than 40 focused evaluations to ensure safety, compliance and performance.

Pype AI has introduced an in-call feedback system that allows clinicians to speak feedback during live interactions, speeding up annotation and clinical data collection. By integrating with hospital EMRs, the platform aims to reduce missed appointments and administrative load while improving patient retention by replacing outdated IVR systems.

The startup said it is currently live across multiple healthcare facilities in India. Its systems handle more than 85% of patient queries without human involvement.

Pype AI is also progressing EMR integrations with Zocdoc, Epic and Cerner as it begins onboarding US clinic chains. With teams across India and the US, the startup aims to scale its presence to more than 50 hospitals and clinic chains by mid-2026. It is also working with medical experts to publish research measuring AI’s impact on treatment adherence and readmission rates.

“Hospitals are losing patients, revenue, and trust because communication systems are broken. We saw how doctors want to help but struggle to engage patients outside the hospital. Pype AI bridges that gap using AI to ensure every patient gets timely care while every doctor’s time is used effectively,” Mehra said.

“Our vision is to build the AI nurse for every hospital, not to replace people, but to enable care teams to focus on critical patients while AI manages the routine coordination. This unlocks new models of proactive, continuous care that weren’t feasible before,” Tripathy said.

“Healthcare has long suffered from deep operational inefficiencies. Pype AI is solving this with domain-specific agents designed to handle communication reliably and at scale. We’re super excited to partner with Dhruv and Ashish on their journey to transform patient communication and care delivery globally,” said Jayraj Bharat Patel, AVP, Kalaari Capital.