TOP 10 LESSON LEARNED FROM BOOK “THE LITTLE BOOK OF YES”

1. Giving

Giving to others is the first step to getting what you want. Get into the habit of asking, “Who can I help?” rather than “Who can help me.

2. Exchanging

Exchanging is the process of giving and receiving between people in such a way that everyone benefits. Look for ways to pay favors forward.

If a colleague appreciates your help, ask if they could pass their help on to someone else in your team or network.

3. Pausing

Emotion affects all our interactions so take a moment to check in with yourself before attempting to influence others.

Ask yourself: “What state of mind am I in right now?” If it is an unhelpful one, then pause to let those feelings subside.

• If you're an over-thinker...

• If you're a procrastinator...

• If you're indecisive...

• If you can't choose from the options...

• If you can't optimize your decision...

You should learn how to make better decisions.

4. Compromising

First requests can significantly influence the success of later ones—so start with a high demand and then compromise.

5. Knowing

Demonstrating your expertise and knowledge before you start speaking will make sure that people listen.

Include qualifications and experience at the very top of your CV. Never hide them away at the end.

6. Asking

Asking for help can be an effective way of building bridges with people. And, ultimately, persuading them to your side.

Remember that a short sting of possible embarrassment is a small price to pay compared to the lingering ache of “if only.”

7. Conversing

When it comes to successful influence, it’s good to talk.Practice “introducing yourself” in front of a mirror—remember eye contact and a genuine smile.

8. Liking