coworker won’t answer any questions from my boss, “hey girl,” and more

This post was written by Alison Green and published on Ask a Manager. It’s four answers to four questions. Here we go… 1. My coworker won’t answer my boss’s questions I work for a very small department within a bigger group. I have one coworker (Jane) and a boss (Amanda), and the boss also manages about eight others who are in a bigger department. My role is small and […] You may also like: is my coworker trying to sabotage me? my coworker keeps saying men only ask me for help because I'm hot my boss is upset that I quit without more notice because I'm vital to the business

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This post was written by Alison Green and published on Ask a Manager.

It’s four answers to four questions. Here we go…

1. My coworker won’t answer my boss’s questions

I work for a very small department within a bigger group. I have one coworker (Jane) and a boss (Amanda), and the boss also manages about eight others who are in a bigger department. My role is small and there is not much to do for one person, let alone two. Amanda is a poor manager, but not why I am writing in.

Amanda will frequently request meetings or ask other questions to me and Jane via Teams, but Jane only ever responds with a “thumbs up” reaction, even if the question requires a response. Amanda does not acknowledge a thumbs up as a response, which I truly think is because she doesn’t understand it rather than passive aggressively ignoring it. This leaves me to have to respond for us both, which I find frustrating. We don’t share an office, so it’s not easy for me to say, “Oh, Amanda just messaged us. Could you respond for us both” or something.

Similar things will happen when we have a meeting just us three, in that it basically turns into a conversation between me and Amanda with Jane just sitting there. We have had meetings where Jane literally did not say a word. Since then, I will wait to answer a question directed to us both so Jane will speak, but she never will. I have prompted her by saying, “Jane, what do you think?” and then she will say something, but it feels weird to do that every time.

Since I am not her supervisor I don’t feel like I can address this, but I hate it! It makes me feel like I’m working with a ghost. I believe it bothers Amanda too, based on some comments she has made, but she isn’t a good enough boss to address it. Is there anything I can do? Or is this just one of those things I should try to not let bother me?

Yes, this is ultimately on Amanda. But you could say to Jane, “When Amanda sends us questions, I’m usually the one who answers — could you jump in more often so it’s not always on me?” And from there, keep nudging her: when Amanda sends you both questions, if Jane isn’t responding, message her and say, “‘I’m swamped — could you reply to Amanda?”

Also, any chance Jane’s thumbs-up means “I see this and am acknowledging it, and will respond when I am able,” but because you’re jumping in she doesn’t get the chance? It would be interesting to simply wait a few of those times and see if she ever comes back to it. And if she doesn’t, then what happens? If it means no one responds, it might force Amanda to deal with the problem, whereas now she doesn’t need to because she’s getting what she needs from you. (Think of it this way: right now you’re volunteering to do Jane’s share of the work because you’re a conscientious person. That’s allowing Amanda to avoid stepping in. If you stop doing Jane’s share of the work, it’ll be harder for Amanda to avoid.)

You could also say to Amanda at some point, “I’ve noticed that I’m generally the only one answering your questions and I’d like to split the workload more evenly with Jane, so I’m going to hang back in the hopes she’ll take more of them.” And who knows, that might start an interesting conversation with Amanda about what’s going on, or at least nudge her to manage the situation more proactively.

2. “Hey girl”

I’m a mid-career professional and am a senior executive at a large global company where I run my own department.

Over the past couple of years I’ve noticed that other women within 10 years of my age (31) in either direction will address me — and each other — very informally via email. Things like, “Hey girl,” “Hi gal,” or even “Thanks girly,” etc. I find this deeply grating. It’s not an issue of gender identity (I’m a cisgender woman and present as such); it’s just annoying and somewhat infantilizing, especially because as a relatively young woman in a senior position, I’d rather not make myself appear younger than I already do.

I understand that this is a friendly signal and a way to create intimacy over email. I’m not a psychopath, I promise: I don’t think corporate communication needs to be dry or dusty. I just despise being addressed as “girl” or “gal” in this manner, especially by people I’m not actually friends with outside of work. I’d simply prefer to be addressed by my name.

I’m struggling to find the words to respectfully convey that I’m not receptive to this form of address without seeming like I’m the absolute worst. The last thing I want to do is come across like I’m policing other people’s language, and I certainly don’t want to destroy any friendly goodwill between my colleagues and I. If these were my subordinates, I’d simply state my preference and move on (and advise them not to address others outside of their name in writing at work, particularly in a gendered way). But because these are people across all levels, external and internal to our company, from other departments, I’m not sure what the best way forward is. Any advice on navigating this?

You could say, “I have a pet peeve about ‘girly’ — just Jane, please!”

But realistically, there will probably be clients or people who are senior to you where you’d be better off just rolling with it, especially if you say that once and it continues. You’ll have to judge it relationship by relationship.

3. My office mate comments on all my phone calls

I share an office with a colleague about whom I could write any number of cringe-inducing AAM letters, but I’ll try to focus on one issue at a time. Whenever I take a phone call, whether work-related or personal, she asks or comments about what I talked about, and it’s driving me insane. Because I’m pregnant, it’s not always feasible to take my calls elsewhere and, logistically, I have to continue sharing an office with her for the foreseeable future.

The content of the call does not matter to her. She always finds something to remark on, and I hate it. It could be a work call in which I let another team know about a mistake they need to correct, and she’ll comment on how they should have seen that already. Or I could call my husband to confirm that we’re meeting for our ultrasound appointment at 10, and she’ll want to know if he goes with me to all of my appointments. I think she’s just trying to establish some kind of rapport with me, but she’s doing the exact opposite.

I’m not on the phone much (a total of about five minutes a day, at most) or discussing anything highly personal or confidential, but I hate having to explain or expand on what I was just talking about to someone who is not (and shouldn’t be) involved. For now, I’ve been trying to give her brief non-answers and put my headphones back on as quickly as possible. But do you have a script I can use to ask her to stop?

“I know we’re sitting right near each other and can overhear things, but would you mind not commenting on my phone calls, and I’ll do the same for you? It’s easier to share space if we have some illusion of privacy, I think.”

4. Hurricane might be delaying interviews

I’m in an area that was mildly affected by Hurricanes Helene and Milton. Think high winds and flooding, but no reported deaths and minimal property damage.

I’ve recently applied to several jobs and while they’ve marked that I’ve been flagged for interview, obviously everyone is more concerned about returning to regular operations after the storm than prioritizing hiring. Is there anything I should do in this situation other than wait? If I’d already spoken to someone directly, I’d probably have sent an email wishing them well and confirming their timeline, but since I haven’t I don’t think I should (especially since flagged for interview might not mean that I’m definitely getting one).

Nah, leave it alone and assume they’ll contact you if they want to move forward at some point. I agree that if you’d already talked to someone, it would make sense to send a short email noting that you realize things might be delayed because of the hurricane but that you hope to talk whenever they’re ready to move forward. But since you haven’t had contact with anyone there yet, treat it like any other situation where you’ve applied and it’s in their court.

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