Best vFairs Alternatives and Competitors in 2024

Disclaimer: This article looks at the top event management platforms based on information available on their websites and reviews on Capterra and G2. Please do your research before choosing the right event management software for you.

Whether you have a lot of experience in event management or you’re new to it, this detailed guide will help you understand the different solutions available for managing events.

vFairs is a popular choice, but it’s important to look at other options too, to find the one that meets your needs. This article will help you find the best alternatives to vFairs and compare them.

Criteria To Analyze Best vFairs Alternatives

We’ll focus on the following key factors to evaluate the effectiveness of vFairs and its alternatives: 

1. Industry niche and scope: We’ll look at what types of events the software is designed for and if it’s focused on specific industries. For example, some software might be popular among luxury brands or higher-education organizations.
2. Features: Event management software ‌may offer different features, from online registration and ticketing to attendee segmentation and mass communication. When evaluating event management software, it’s key to align available features with your specific event goals. So we’ll look at different features event management platforms provide.  
3. Enterprise-level features: If you’re hosting large events, look for software with advanced features that can handle complex needs. We’ll analyze whether event management software providers cover enterprise requirements. 
4. API integrations: Good software should work well with other tools, like CRM systems, marketing software, and communication tools. This makes planning your event easier. That’s why API integration is a crucial criteria to analyze. 
5. Customer service: This element is critical in analyzing the best event management platforms. A responsive and proactive customer service system ensures a smooth event planning experience.
6. Pricing model: It’s important to identify whether the event management software offers a clear pricing structure. 

Now that we know what to look for, we can start analyzing vFairs and comparing it to its alternatives.

vFairs 

Established in 2012, vFairs responded to an increasing need for online event platforms. The vFairs founders saw virtual events as efficient and scalable as traditional face-to-face interactions. vFairs built a versatile platform capable of accommodating a wide range of virtual event formats and sizes.

Industry niche and scope

Over time, vFairs has broadened its offerings, adding solutions for both in-person and hybrid events. The platform caters to professionals across various sectors, including but not limited to higher education, IT, telecommunications, finance, healthcare, pharmaceuticals, nonprofits, and event planning services.

Features 

vFairs offers a wide array of features and services for event organizers, such as: 

• Event registration
• Event ticketing
• Badge printing and check-in
• Networking
• Sponsorships
• Event marketing
• Mobile event app
• Lead capture
• Virtual environment
• Virtual exhibit hall
• Webinars
• Event Gamification
  

Enterprise-level features

vFairs features for enterprise-level clients include:

• Custom integrations
• Custom features
• White-glove services
• Platform premium support
  

API integration

vFairs integrates with AI-powered tools. Organizers can use them to automate personalized attendee communication, offer immediate support, and collect relevant data.

Also, vFairs offers multiple integrations through Zapier. Organizers can integrate vFairs with HubSpot, Market, Salesforce, PayPal, Stripe, Zoom, WebEx, Restream, and more. 

Customer service

vFairs offers the following customer support services:

• Onboarding backed by trained program managers,
• Pro-event support and setup
• Live event support
• Post-event support
• 24/7 support
• Extensive knowledge base for different types of users
  

Pricing model 

vFairs uses a structured pricing approach, providing different levels of annual subscriptions like the Basic License, Premium License, and Enterprise License. Additionally, event organizers have the option to pay for vFairs services per event or select specific solutions, including registration, ticketing, badges, check-in, and a mobile event app, among others.

Eventtia

Established in France in 2014, Eventtia focuses on developing advanced Event Management SaaS (Software as a Service) solutions tailored for the consumer and luxury brand sectors. Eventtia is a technology leader, providing an all-in-one event management system and API services to digitize and manage large-scale events for well-known global brands.

Eventtia has facilitated over 30,000 events, attracting millions of attendees worldwide. Major brands such as Pierre Fabre, NAOS Bioderma, Pernod Ricard, Dior, Toyota, and BMW trust Eventtia to upgrade their events strategy. 

Industry niche and scope

Eventtia primarily serves the retail industry, especially consumer and luxury brands, though it also works with governments and universities globally. Its focus on the retail sector has contributed to ongoing innovation for developing solutions aligned with these companies’ unique needs. 

Eventtia offers more than a solution for logistical issues; it plays a pivotal role as an events strategy partner for its clients. Through its infrastructure and expertise, Eventtia assists retail brands and groups construct their planning ecosystems, tackling substantial structural, data, and company challenges.

For example, Eventtia’s collaboration with the Pernod Ricard group has led to a solution-as-a-service that simplifies operations across its multiple brands while enabling access to valuable data and insights.

Features 

Eventtia offers one of the market’s most customizable event management platforms, featuring a back-office portal for event organizers and a suite of web and mobile interfaces for attendees.

Key features include:

• Online and on-site registration
• Ticketing and online payments
• Event marketing (event websites and pages, emails, and SMS communications)
• Event Calendar
• On-site check-in (available on iOS and Android stores)
• Event mobile app (Web app)
• Attendee engagement and event surveys
• Data and analytics

In addition to these features, Eventtia provides advanced solutions for virtual and hybrid events, as well as tools for networking and attendee matchmaking.

Enterprise-level features

Eventtia caters to large groups and companies, offering a range of enterprise-level features such as:

• Single Sign-On (SSO)
• White Label solutions
• Unlimited API Calls
• Audit Logs
• A custom event portal
• Role-based access control
• Data Lake Hosting
• Strong Service Level Agreement (SLA) and continuous support for exceptional service
  

API integration

Eventtia’s event management platform supports extensive API integrations for custom functionality and works with various third-party services, including Zoom, Salesforce, PayPal, and Stripe. 

Also, Eventtia includes API services, fostering a robust integrations, plugins, and extensions ecosystem. Developers can leverage these services to manage various aspects of events, enhancing core functionalities and overall user experience. For more information, discover Eventtia’s API documentation. 

Customer service

Eventtia emphasizes excellent customer service, providing a detailed knowledge base and thorough support during the event planning process. The company’s reps respond quickly to inquiries, boasting a Customer Satisfaction Score over 90%. This number highlights their proactive approach in assisting clients. A dedicated account manager offers personalized support to meet each client’s unique requirements.

Pricing model 

Eventtia offers two main pricing structures for its event management platform, valid for a year:

1. A subscription model that allows up to three users access, designed for events with a limited number of attendees. The cost per attendee decreases as the number of attendees increases.
2. A per-user license model providing unlimited attendees.

Additionally, clients have the option to enhance their package with premium features and enterprise-level services. These add-ons include white-labeling, custom URLs, SMS notifications, expanded use of APIs, personalized email domains, extra admin users, B2B matchmaking, and premium support. Discover more details on Eventtia’s pricing page.

Whova

Founded in 2013, San Diego, California, Whova offers a comprehensive all-in-one event management software solution.

Industry niche and scope

Whova serves a diverse range of organizations such as healthcare providers, educational institutions, retail businesses, charities, and government agencies.

A review of Whova’s public client case studies showcases its solutions for common event planning challenges, including managing attendee check-ins and ensuring engagement during events.

Features 

Whova’s features include:

• Event mobile app for in-person events
• Hybrid and virtual event platform
• Event management
• Online registration
• Payment processing
• Event marketing
• Expo and career fair
• Mobile check-in
• Event networking
• Attendee engagement
• Event reports and data

Whova covers the entire event planning cycle and offers solutions for in-person, virtual, and hybrid events. 

Enterprise-level features

Publicly accessible information does not specify the enterprise-level features and services that Whova offers to its clients.

API integration

As per the most recent information, Whova’s website does not list open API availability. However, Whova provides a wide array of pre-configured third-party integrations via Zapier, enabling users to efficiently integrate their workflows and sync data between Whova and other systems. 

Customer service

Customer feedback for Whova’s support is largely positive on review sites like Capterra and G2, indicating an emphasis on high-quality customer support. Additionally, Whova’s website provides users with various resources, including tips, guides, and tutorials, to help them use the platform.

Pricing model 

The Whova website includes a page for pricing but does not clearly state if its pricing model is based on subscriptions or licenses. 

Cvent

Founded in 1999, Cvent has a worldwide presence with its headquarters in Tysons, Virginia. The company experienced its second initial public offering in December 2021 after merging with Dragoneer Growth Opportunities Corp, a SPAC based in San Francisco.

Industry niche and scope

Cvent operates as a cloud-based event management platform catering to a different industries, including technology, healthcare, finance, manufacturing, and more.

Features 

Cvent offers multiple features for in-person, virtual, and hybrid events, such as:

• Venue management
• Online registration
• Content management
• Exhibitor management
• Appointments
• Mobile event app
• On-site check-in
• Lead capture
• Event budgeting
• Data and reporting
• Attendee engagement
• Engagement scoring
  

Enterprise-level features

Cvent has a dedicated enterprise approach, providing features such as:

• All user login
• Additional video and asset storage
• API access
• Budget management
• Multi-factor authentication (MFA)
• Resource management
• Single sign-on (SSO)
• Task management
  

API integration

Cvent features a Developers Hub that enables clients to incorporate its event management solutions into their existing IT infrastructures. Additionally, Cvent has developed a marketplace that presents a range of tools and integrations with essential SaaS solutions for event management.

Customer service

Cvent offers customer support through diverse channels, including:

• Phone support
• Email support
• Knowledge base
• Training resources through webinars and workshops
  

Pricing model 

The company employs a tiered pricing strategy, which varies according to the features needed. Customized pricing plans are available for clients at the enterprise level.

Stova

Stova emerged as an event management software company following the merger of Aventri, MeetingPlay, and Eventcore. The company is headquartered in New York and operates additional offices globally.

Industry niche and scope

Stova offers services to a wide range of clients, such as corporate event planners, non-profit organizations, educational institutions, and government agencies. The company provides a complete set of tools designed to support events of all sizes, from small meetings to large-scale conferences and exhibitions.

Features 

Stova provides a broad spectrum of features, including:

• Meeting management
• Online registration
• Virtual and hybrid events
• Event marketing
• Content management
• Networking and attendee management
• Event mobile app
• Onsite check-in
• Analytics and reports
  

Enterprise-level features

For enterprises, Stova provides features such as:

• Multi-user management and role-based access control
• Customizable workflows and automation
• Scalable infrastructure and security
  

API integration

Stova offers an open API that allows for integration with external software and services, such as PayPal, Stripe, Zoom, DocuSign, Salesforce, HubSpot, among others.

Customer service

The company provides customer support through multiple channels, achieving high service quality as reflected in reviews on third-party sites like Capterra and G2.

Pricing model 

Details on Stova’s pricing model are not publicly disclosed.

Eventbrite

Founded in San Francisco in 2006, Eventbrite specializes in providing online registration and ticketing solutions. The company achieved a significant milestone by going public on the New York Stock Exchange in 2018.

Industry niche and scope

Eventbrite targets its services at small and medium-sized event organizers across a variety of industries, with multiple customers including leisure brands and various communities. Unlike other event management software providers, Eventbrite focuses on offering a solution suitable for organizations of all sizes and types.

Features 

Eventbrite offers features such as: 

• User registration
• Payment processing
• Mobile check-in
• On-site tickets and registration
• Event marketing (landing pages, email customization, lead generation)
• Data and analytics
• Virtual Events platform
  

Enterprise-level features

The company’s public information does not state whether Eventbrite offers enterprise-level capabilities.

API integration

Eventbrite offers an open API for integration into organizers’ IT ecosystems, along with a range of pre-configured third-party integrations via Zapier, including Mailchimp, Google Sheets, Google Calendar, Slack, and ActiveCampaign.

Customer service

The platform provides a well-structured knowledge base and direct customer support, though reviews regarding the quality of support on Capterra and G2 vary.

Pricing model 

Eventbrite adopts a clear pricing strategy, offering free event hosting for those who sell less than 25 tickets and send a maximum of 250 marketing emails daily. There is a pay-as-you-go option for larger events selling up to 100 tickets. The PRO subscription caters to hosts of frequent events, and the Premium plan includes unlimited tickets and personalized consultations with event specialists.

Bizzabo

Established in 2011, Bizzabo operates out of New York, Tel Aviv, and Montreal, particularly focusing on B2B conferences.

Industry niche and scope

Bizzabo’s customer base includes a broad spectrum of organizations, from mid-sized businesses to large corporations within the Fortune 500, across various industries such as healthcare and marketing.

Features 

Bizzabo provides multiple features such as:

• Event content
• Audience engagement
• Event marketing
• Broadcasting and media
• Mobile event app
• Event management
• Event networking
• On-site software and wearables
• Sponsors and exhibitors
• Event registration
  

Enterprise-level features

Bizzabo’s features for enterprise-level clients include:

• Gated events and registrations with Single Sign-On (SSO)
• Custom-branded apps
• Dedicated IP address
• Video-on-demand

Moreover, Bizzabo offers creative services and strategic consulting.

API integration

The platform facilitates third-party integrations via Zapier and offers an open API for tailored integrations with systems like HubSpot, Marketo, Slack, among others.

Customer service

Bizzabo provides multiple customer support options, including customized onboarding and assistance on the day of the event.

Pricing model 

Bizzabo employs a tiered pricing strategy that varies with the scale of the event and the specific functionalities needed, offering personalized pricing arrangements for clients with large-scale needs.

Swapcard 

Founded in 2013 and based in France, Swapcard operates with a global team. The event management software provider serves a wide range of customers.

Industry niche and scope

Swapcard specializes in providing services for a variety of events, including conferences, trade shows, exhibitions, and corporate gatherings, catering to sectors from non-profits to technology firms.

Features 

Swapcard’s capabilities cover planning logistics throughout the event lifecycle, including. Its features include:

• Event management and promotion
• Registration and access control
• Ticket sales
• On-site production
• Networking and engagement
• Sponsors and lead generation
• Audience engagement
• Community builder

Enterprise-level features

For enterprise clients, Swapcard offers advanced features such as:

• Full white-label
• Dedicated success manager
• Native integrations
• Single Sign-On (SSO)
• Security review & MSA support
  

API integration

The platform supports third-party integrations via Zapier and offers an open API accessible through its developer hub. 

Customer service

Swapcard offers multiple customer support options, such as a help center, email, and live chat, to assist its users.

Pricing model 

Pricing at Swapcard is tier-based, dependent on the features required by the organizer, with tailor-made plans for those at the enterprise level. Organizers also have the option to select from a range of additional features.

Splash

Established in 2011 with its headquarters in New York, Splash is a privately owned company focused on creating event programs that improve human connections. 

Industry niche and scope

Serving a variety of sectors, Splash has different clients, including notable entities like the Sundance Institute.

Features 

Splash offers features, such as:

• Guest management
• Ticketing
• Mass mailing
• Virtual venue
• On-site tools
• Reporting
• Team management

Additionally, Splash provides services focused on strategic guidance, design services, personalized training, and custom reports.

Enterprise-level features

Splash’s Enterprise plan includes features like:

• Manage permissions with standard roles
• Manage event visibility with groups
• Create custom event categories
• Manage permissions with custom roles
  

API integration

The service integrates with a multitude of platforms including Marketo, Salesforce, Slack, HubSpot, Zoom, among others, and offers an open API for further integration capabilities tailored to an organizer’s IT needs.

Customer service

Splash distinguishes itself with various customer support plans, from a Standard option featuring day-long response times to a Priority Elite plan offering support within one hour from the enquiry.

Pricing model 

Its pricing strategy is feature-based with a tiered structure, providing a free option for those organizing occasional small-scale personal or business events.

Key Takeaways

• When assessing event management platforms, it’s vital to consider factors such as industry specialization, range of features, capabilities for large enterprises, quality of customer service, and pricing structure.
• vFairs offers software for planning virtual, in-person, and hybrid events. The platform provides extensive functionalities such as event registration, marketing, gamification, along with robust API integrations and dedicated customer support.
• Eventtia is a premium technology partner for top-tier consumer and luxury brands, offering multiple event planning solutions and exceptional customer service. Eventtia’s all-in-one event management software offers options for subscription or license-based pricing, along with extensive API support.
• Whova serves a wide range of sectors and has received favorable reviews regarding its customer service.
• Eventbrite specializes in online registration and ticketing for small to medium-sized events and offers a straightforward pricing model that includes free, pay-as-you-go, and subscription-based options.
• Stova addresses the needs of diverse clients with its full suite of event planning features, receiving positive feedback for its customer support.
• Bizzabo is an event management platform dedicated to B2B conferences, providing features for large-scale events and creative services, with tiered pricing dependent on the size of the event and addons.
• Swapcard offers a user-friendly platform with extensive integrations, an open API, and features suited for large organizations. The company places a special emphasis on customer support and offers a tiered pricing strategy.
• Splash serves a broad array of industries, offering features for guest management, ticketing, and more. The company provides various customer support plans and a tiered pricing model that includes a free plan for small events.

Need help choosing the best event management software? Our experts are here to guide you. Contact us today to explore how Eventtia can enhance attendees’ experience and upgrade your events team’s capabilities. 

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